Beach and Bandits is 100% committed to our customer service, we love knowing that our customers are happy and satisfied with their purchases. If in any case the item you received is faulty, please contact us and let us know if you would like to exchange or refund.
HOW DO I RETURN AN ITEM?
Before returning the product to us, first send an email to firstname.lastname@example.org. After contacting us you can return your product within 14-days of purchase and receive a full refund or exchange. Make sure the returned items are in an undamaged, unworn condition, with all labels and product swing tags attached for you to be able to return them. When returning a product, always use the return form below and include the receipt you received with your delivery. If you like to share, please also inform us the reason for the return so that we can continue to improve our products and our service. If the returned product has been received in good condition and the return instructions have been followed accurately, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within thirty (30) days after receiving it. Please do not forget to pay fully for the return postage as incorrect postage payments will not be accepted. Shipping costs will not be refunded for returning items.
Download the return form here and add it to the shipment.
Our return address:
Beach & Bandits
2225 HN Katwijk aan Zee
Products that have been purchased with a discount or in sale may not be returned.
On all offers, orders and agreements of Beach & Bandits attached Terms and Conditions will apply. The acceptance of an offer or the placing of an order implies that the consumer automatically accepts the stipulations set out in these General Terms and Conditions.